Legal

Privacy Policy.

This Privacy Policy explains how Labrynix collects, uses, shares, and protects personal information when you use our website and engage with us.

Last updated: June 2, 2026

This policy is provided for general information and should be reviewed and adapted by your legal counsel before publication. It covers the Labrynix marketing website. Protected health information (PHI) processed within the Labrynix platform on behalf of a laboratory is governed by the applicable customer agreement and Business Associate Agreement (BAA), not this website policy.

1. Who we are

Labrynix (“Labrynix,” “we,” “us,” or “our”) provides LIMS and PGx reporting software for genetic testing and molecular diagnostic laboratories. For any privacy questions, contact us at info@labrynix.com.

2. Information we collect

We collect the following categories of information:

Information you provide. When you submit a contact or demo request, we collect your name, work email, phone number, company or lab name, lab type, areas of interest, and any message you send.
Usage and device data. Like most websites, we may automatically collect limited technical information such as IP address, browser type, pages viewed, and referring URLs.
Cookies and analytics. We may use cookies and privacy-conscious analytics to understand site usage and improve the experience.

3. How we use information

To respond to your enquiries and demo requests
To provide, operate, secure, and improve our website and services
To communicate with you about Labrynix where you have requested it or where we have a legitimate interest
To comply with legal obligations and protect against misuse

4. Legal bases for processing (GDPR)

Where the GDPR applies, we process personal data on the basis of your consent, our legitimate interests in operating and growing our business, the performance of a contract, and compliance with legal obligations.

5. How we share information

We do not sell your personal information. We share it only with trusted service providers who help us operate (for example, hosting and email delivery), under appropriate confidentiality and data protection terms, and where required by law.

6. Data retention

We retain personal information only as long as necessary for the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Security

We use technical and organizational safeguards designed to protect personal information, including encryption in transit and at rest, access controls, and monitoring. You can learn more on our Security page and in the Trust Center.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact info@labrynix.com. You may also have the right to lodge a complaint with your local data protection authority.

9. International transfers

We may process and store information in countries other than your own. Where we transfer personal data internationally, we use appropriate safeguards consistent with applicable law.

10. Cookies

You can control cookies through your browser settings. Disabling some cookies may affect how the website functions.

11. Children's privacy

Our website is intended for businesses and professionals and is not directed to children. We do not knowingly collect personal information from children.

12. Changes to this policy

We may update this policy from time to time. We will post the updated version here and revise the “Last updated” date above.

13. Contact us

For any questions about this Privacy Policy or our data practices, email info@labrynix.com.